Shipping and Returns

Delivery/Shipping Policy

  • Time of Delivery: Specified on task order and mutually agreed to by the ordering entity and vendor.
  • Expedited Delivery: via Fedex for Government Agencies and via UPS for residential shipping
  • Overnight and 2-day Delivery: Available for orders
  • F.O.B Point(s): Destination for bulk government agency orders within the 50 United States
  • Shipping to government agencies outside of the U.S. mainland for bulk orders will be based on cost and specific estimates
  • Ordering Address: 1012 Edmondson Avenue, Catonsville, MD 21228

General Returns Policy

You may return most new, unopened items sold and fulfilled by The Resume Place, Inc. within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging.

Refunds

  • Any book and/or CD-ROM returned within 30 days of delivery: we will refund 100% of item's price.
  • Any unopened media item or non-media item in original condition that is returned more than 30 days after delivery: we will refund 80% of item's price, not including shipping.

Receiving a Refund

Please contact us and notify us that you intend to return an item and the method with which you will return the item.

We will process your refund as soon as we receive your returned item.

We will notify you via e-mail when have received the item and processed the refund.

How Refunds are Issued

If paid by credit card, we will refund your credit card within 3-5 business days.

Federal Resume Books